Frequently Asked Questions


Do you ship worldwide?
Yes, we do. Just select the correct country when filling in your information.

Can I pay with credit card?
Yes, you can through Paypal.

My order still hasn’t arrived. What can I do?
Check your tracking status. Check your neighbours. Read the disclaimer for any other information. If the total period of time stated within the disclaimer, including the 30 days delay from customs, have expired please contact us at shop@modestep.com.
Disclaimer: http://modestep.com/store/index.php?rt=content/content&content_id=2

Can I pay with my own currency in stead of Euro's?
Yes. The currency get automatically converted through your payment system.

I want to return my items. What do I do now?
Please read the disclaimer. It will all be explained.